Privacy Policy

TERMS AND CONDITTIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.thetilehub.ie (the "site") this site is owned by Justice Plumbing LTD. This site is an ecommerce website.By using this site, you indicate that you have read and understand these "terms and conditions and agree to always abode by them.Intellectual property
all content published and made available on our site is the property of justice plumbing ltd and the site creators. This includes but not limited to images, text, logos, documents files and anything that contributes to the composition of our site.Accounts
When you create an account on our site, you agree to the following:
  1. You are solely responsible for your account and the security and privacy of your account, including password or sensitive information attached to the account.
  2. All personal information you provide to us through your account is up to date , accurate and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using the site illegally or if you violate the terms and condition.Sales of goods
These terms and conditions govern the sales of goods on our site.
The following goods are available on our site:
  • Tiles
  • Bathroom Ware
  • Timber floors.
  • Adhesive and grout
  • Accessories
We are under a legal duty to supply goods that match the description of the good(s) your order on the site.
These terms and conditions apply to all goods that we displayed on our site at the time you access it. All information descriptions or images are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all good, we provide. You agree to purchase goods from our site at your own risk.
We reserve the right to modify, reject or cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refundPayments
We accept the following payments methods on our site:
  • Paypal; and
  • Debit
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise to charge the amount due to this payment instrument.If we believe your payment has violated any law or these Terms and Conditions, we reserve the tight to cancel your transaction.Shipping and Delivery
When you purchase goods form our site, the goods will be delivered though one of the following methods
  • Courier
  • Tile hub delivery
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays.You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with an inaccurate or incomplete information.
Rights to Cancel and Receive Reimbursement
If you are a customer and living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods from us within 14 days without given notice. The cancellation period:
  • Will end 14 days form when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together;
  • Will end 14 days from when you receive, or someone you nominate receives, the last good when you purchased goods in one order that are delivered separately; or
  • Will end 14 days from when you receive, or someone you nominate receives, the first good when you purchased goods that will be regularly delivered during a defined period of time.

The exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at SALES@THETILEHUB.NET or by post at Unit 1, Ballycasey Craft Centre, Shannon, Co Clare. You may use a copy of the cancellation form, found at the end of these Terms and Conditions, but you are not required to do so.The right to cancel does not apply to:
  • Goods or services, other than the supply of water, gas or electricity or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period.
  • Custom or personalised goods
  • Goods that will deteriorate or expire rapidly
  • Good that were unsealed after delivery and are not suitable for return for health and hygiene reasons
  • Goods that re, according to their nature, inseparably mixed with the other items after delivery
  • Sealed audio or sealed video recordings or sealed computer software that were unsealed after delivery
  • Newspapers, magazines, or periodicals, except for subscription to such publication

Effects of Cancellation
If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the foods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit.
If you cancel your contract with us, we will reimburse to you all payments we received from you under the contract, including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the lease expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of goods that was caused by handling other than what is necessary to establish nature, characteristics, and functioning of the goods.
We will provide the reimbursement without any undue delay and no late than the entire 14 days after we receive back from you any goods supplied or 14 days after you provide proofs that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel.
We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not occur any fees because of the reimbursement.
The right to cancel and to reimbursements is not affected by any return or refund policy we may have.
Refunds
Refunds for goods
Refunds requests must be made within 14 days after receipt of your goods.
We accept refund requests for goods sold on our site for any of the following reasons:
  • Good is broken; or
  • Good does not match description
Refunds do not apply to the following goods:
  • Adhesive;
  • Grout;
  • End of line products;
  • Sale items; and
  • Special order items
Returns
Returns can be made in person at the following location(s): Our Store: Unit 1B, Ballycasey Craft Centre, Shannon, Co Clare
Returns can be made by mail. To return a good by mail, follow the following procedure; Return to Unit 1B, Ballycasey Craft Centre, Shannon, Co Clare. Email and explain why you are wanting to return the item(s)Guarantees
The following guarantees apply to our site:
  • 1 year
Consumer Protection Law
Where the Sale of Goods and Supply of Services Act 1980, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under the legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitations of Liability
Peter Justice and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from the use of our site
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Peter Justice and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from the use of our site or your violation of these Terms and Conditions
Applicable Law
These terms and Conditions are governed by the laws of Ireland
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on out Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our site.
Contact Details
Please contact us if you have any questions or concerns. Out contact details are as follows:
(061) 575 712, Sales@thetilehub.net
Effective Date: 12th day of June, 2023
Cancellation Form
If you want to cancel your contract of sale with us, you may use this form and email or post it back to us at the address below:
Email: sales@thetilehub.net
Address: Unit 1B, Ballycasey Craft Centre, Shannon, Co ClareI hereby give notice that I cancel my contract of sale of the following goods or services:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Order Date: _____________________________________________________________
Received On: ____________________________________________________________
Customer Name: _________________________________________________________
Customer Address: _______________________________________________________
Signature (Only required if returning a hard copy of this form)
____________________________
Date: _______________________